Welcome to Wedzen ("we," "our," or "us"). By accessing or using our website and services ("Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms apply to all users of our Services, including but not limited to visitors, registered users, and vendors. It is essential that you read these Terms carefully before using our Services, as they govern your legal rights and obligations. If you do not agree with these Terms, you should discontinue using our Services immediately.
We grant you a limited, non-exclusive, non-transferable license to access and use our Services in accordance with these Terms. Our Services are intended solely for personal, non-commercial use, unless otherwise agreed upon in writing. To use certain features of our Services, you may be required to create an account, providing accurate and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
Your use of our Services must comply with all applicable laws and regulations. You are prohibited from engaging in any activities that could harm our Services or interfere with other users' enjoyment of our Services. This includes, but is not limited to, distributing malware, hacking, spamming, or infringing on intellectual property rights. Any misuse of our Services may result in the termination of your access to our platform.
Our Services may include paid features, and all prices are displayed in Indian Rupee. Payments for these services must be made through our secure payment gateways, and you agree to pay all charges associated with your use of our paid Services. Pricing may change from time to time, and we reserve the right to modify prices without prior notice. However, any changes to pricing will not affect orders that have already been placed.
Our refund policy is designed to ensure customer satisfaction while also protecting our business interests. Refunds may be issued under specific circumstances, such as technical issues that prevent you from using a paid service, or in cases where the service provided does not match what was advertised. All refund requests must be submitted within 7 days of the purchase date. Refunds will be processed using the original payment method.
As part of our Services, we may connect you with third-party vendors who provide various wedding-related services, such as catering, photography, and venue rentals. While we strive to work with reputable vendors, we do not guarantee the quality, reliability, or performance of any third-party vendors. Any contracts or agreements you enter into with vendors are solely between you and the vendor, and we are not responsible for any disputes or issues that may arise.
It is your responsibility to thoroughly review the terms of any vendor agreements and to ensure that the services provided meet your expectations. We recommend maintaining open communication with your vendors and addressing any concerns promptly to avoid misunderstandings
All content on our website, including but not limited to text, images, graphics, logos, and software, is the intellectual property of Wedzen or our licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our express written permission.
You are granted a limited license to access and use our content for personal, non-commercial purposes. Any unauthorized use of our intellectual property may result in legal action. We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on our website infringes on your intellectual property rights, please contact us with detailed information, and we will investigate the matter promptly
Our Services are provided "as is" and "as available," without any warranties or guarantees of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or free of harmful components. Your use of our Services is at your own risk, and you assume full responsibility for any loss or damage that may result.
To the fullest extent permitted by law, Wedzen shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for lost profits, data loss, or business interruption.
You agree to indemnify, defend, and hold harmless Wedzen, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of our Services, your violation of these Terms, or your infringement of any third-party rights. This obligation will survive the termination of your use of our Services.
We reserve the right to update or modify these Terms at any time, without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. It is your responsibility to review these Terms periodically for any updates. Your continued use of our Services following the posting of changes constitutes your acceptance of the revised Terms.
These Terms and any disputes arising out of or related to your use of our Services shall be governed by and construed in accordance with the laws of of Tamil Nadu, India, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of of Tamil Nadu, India, and you consent to the personal jurisdiction of such courts.
If you have any questions or concerns about these Terms, please contact us at contact@wedzen.in. We are committed to addressing your concerns and ensuring a positive experience with our Services.